ORBIT AI

Delete Account & Data

Account Management & Data Privacy • Google Play Compliance

Permanent Action: Deleting your account will permanently remove your study history, uploaded textbooks, generated quizzes, flashcards, and authentication records. This action cannot be reversed.

How to Delete Your Account

You can request account and data deletion through either of the following methods:

Method 1: In-App Immediate Deletion (Recommended)

The fastest way to delete your account is directly within the Orbit AI mobile app:

Open the Orbit AI app on your device.
Tap on your Profile tab in the bottom navigation bar.
Scroll to the Account & Security section.
Tap Delete Account and confirm the prompt.

Once confirmed in-app, your account credentials and personal study records are removed immediately.

Method 2: Web Deletion Request Form

If you have uninstalled the app or cannot log in, submit the form below or email us directly at privacy@orbitai.app using the email address linked to your account.

What Data Is Deleted

When your deletion request is processed, the following information is permanently removed from our active databases:

Identity & Credentials: Firebase Authentication record, email address, display name, and user ID.
Study Material & Content: Uploaded textbooks, lecture notes, slide PDFs, and extracted document text.
Generated Study Artifacts: Quiz results, practice question responses, flashcard sets, and bookmarks.
Interaction History: AI tutor chat transcripts and prompt history.

Data Retention & Legal Exceptions

Under certain legal obligations, limited data may be retained for specific periods:

In-App Purchases & Billing: Transaction tokens processed through Google Play Billing or Stripe are retained for statutory tax, accounting, and anti-fraud purposes as required by law.
Automated Backups: System backups containing encrypted snapshots are permanently overwritten within 30 days of deletion.

Processing Timeline

Requests submitted via the in-app option take effect immediately. Requests submitted via the web form or email are acknowledged within 48 hours and fully processed across all systems within 30 days.

Need Assistance?

If you have any questions regarding your data privacy or account status, please reach out to our privacy desk at privacy@orbitai.app.